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Terms & Conditions

Your use of any portion of the Feejee Traveller Website & App is subject to the following terms and conditions:

Governing Law

You agree that your use of the Feejee Traveller Website & App is governed by the laws of Republic of the Fiji Islands. The products and services described in this site are only available to approved applicants.

Limitations

None of the information on the Feejee Traveller Website & App may be used, distributed, or reproduced for commercial purposes without our prior express written permission. No third party is authorized to solicit Feejee Traveller Website & App products or services without our express written permission. There are various restrictions, limitations, and costs associated with the Feejee Traveller Website & App products and services, which are disclosed in the applicable customer agreements and continue to apply regardless of any information provided in our website. Not all products and services described are available in all geographic areas.

No Warranties

Whilst every care has been taken in producing the information on this site, Feejee Traveller Website & App does not guarantee the accuracy of the information.

Limitation of Liability

Feejee Traveller Website & App disclaims liability for any and all claims, losses, costs, expenses (including attorney’s fees), and damages of whatever kind or nature including without limitation general, special, incidental, consequential, punitive, exemplary or treble damages (“Damages”) based on any theory of liability, in connection with any use of the Feejee Traveller Website & App and the information contained therein.

Changes

Feejee Traveller Website & App reserves the right to change these terms and conditions, or the content of any portion of our website at any time without notice.

Cancellation Policy for Transfers & Tours

No Shows will be charged 100%.
Booking cancelled within 48hrs – a Full cancellation fee applies. Cancellation made 48hrs outside of this period in writing will be entitled to a full refund.

Cancellation Policy for Accommodation

Cancellation policies and conditions vary from hotel to hotel and it is your responsibility to familiarize with their respective policies in order to be aware of the various cancellation policies. Cancellation fees are charged and enforced and we pass on any cancellation fees, which are charged, by the hotels for your full payment settlement.

All cancellation requests are to be received via email to res@feejeetraveller.com.and your cancellation email request MUST be acknowledged by Feejee Traveller via return email. If you do not receive notification that we have received the cancellation, your booking will still be regarded as valid and you will be charged for any cancellation fees that may occur. It is your responsibility to follow up and ensure that Feejee Traveller acknowledges and confirms your booking cancellation request via email. This only applies to Bookings and NOT Quotations.

Validity

Rates are valid from now to 31 March 2016.

Price Currency

The default currency displayed is in USD (US DOLLARS).

Government Tax 

All rates are INCLUSIVE of Fiji Government Taxes at 25% (9% VAT, 10% STT and 6% Environmental Levy)

RATES ARE SUBJECT TO CHANGE

Rates online are correct at time of viewing. However, prices are subject to change at any time as a result of tariff rate changes passed on to us by service provider or changes in taxes passed on to us by the Fiji Government. Should there also be any major currency fluctuations where we have quoted prices in foreign currency or given currency conversions, we reserve the right to change the price. Feejee Traveller will to our best efforts, endeavor to notify you in advance of any changes.

Booking applicability

Contract rates are based on F.I.T bookings. Group bookings have separate conditions that need to be advised at time of booking. A group booking is regarded as 10 rooms or more. For Group bookings contact our reservations team at res@feejeetraveller.com

Bookings online can be made for travel 2 days from the current date.  

Itinerary

Changes CANNOT be made via the on-line system, as it is booked and paid for with the hotels instantly. Please email us directly at res@feejeetraveller.com for any changes to the guest Itinerary.

Changes to booking itineraries will result in an Amendment fee of 1% of the total Booking Value per change.

Changes are NOT recommended when inside the supplier’s cancellation Policy Period. Suppliers do ENFORCE these penalties; which will then be passed onto you. Please ensure you read the Cancellation Policies per supplier you are booking as policy differs.

Should there be any disruptions to guests that we establish is caused by the hotel operations, Feejee Travellers web Site & App will negotiate an appropriate compensation and refund with the hotel supplier which will then be posted as a credit against your account.

Should there be any disruptions to guests such as inclement weather, natural or man-made disasters that prevent them from reaching the hotel, they will have to pursue any refunds through their travel insurance brokers based on their purchased travel insurance package.

Amendment Policy

All amendments to the transfer must be done at least 48hrs prior to the actual travel date. Unutilized transfer vouchers cannot be amended after the date of service as this will be considered to be invalid.

Refund Policy

All credit card payment transactions will incur a non-refundable fee.

Baggage

Feejee Traveller Website & App will not be responsible for any loss or damage of luggage even though all reasonable caution will be taken. Feejee Traveller Website & App has full right to change any size vehicle for the transfer booked due their be excessive luggage and this will be charged accordingly.

Responsibility and Liability Clauses

Feejee Traveller Website & App acts only as agents of the passengers in matters relating to accommodation, sightseeing tours and transport, whether by aircraft, road, motor coach, ship, boat or any other means and shall not be liable for injury, delay, loss or damage arising in any case in any matter whatsoever.

The Company’s liability to passengers carried on its own vehicles is governed by the respective laws of the country to which the tours takes place and no other country and claims are subject jurisdiction of the courts of the country in which the cause of action may arise.

The Company reserves the right to employ sub-contractors to carry out or any part of the services agreed and, in the event of the exercise of such rights, the terms of the clause relating to the Company’s liability shall apply.

Whilst every care is taken, the Company cannot be held responsible for loss or damage to baggage and it is, therefore, advisable to effect a separate baggage insurance.

In the event that any claim is made against the Travel Agent or Tour Operator in respect of loss or damage occasioned by the breach of contract, negligence or other fault of Feejee Traveller Website & App, Feejee Traveller, shall be liable to indemnify the Travel Agent or Tour Operator (as the case may be) only if such a claim would have been awarded against the Travel Agent or the Tour Operator (as the case may be) in the country in which the tours takes place if the Travel Agent or the Tour Operator (as the case may be) has submitted to the jurisdiction of the said court.

In respect of any such claim, as mentioned in sub-clause (above) of this clause, Feejee Traveller Website & App shall be under no liability whatsoever or howsoever arising other than the liability expressed in this clause.

For the purpose of this clause, Feejee Traveller Website & App shall be deemed to include its servants and agents and shall be deemed to contract on its own behalf and on behalf of each servant and agent.

If the transfers that have been requested on your behalf by your travel agent is based on a “Private Car” You must arrive at the Airport at least 2 hours prior to departure from Fiji.

Additional “Wharf Pass Fee” is required for any pick-up or drop-off at Lautoka port. Approximate cost for Wharf Pass Fee is FJD $30 per vehicle for either pick-up or drop-off and this rate is subject to change without notice. Actual Fee amount will be confirmed at time of reservation.

Copyright

Copyright © 2015 Feejee Traveller Website & App

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by Feejee Traveller Fiji.

Privacy Statement

This Privacy Statement applies to this website which is operated by Feejee Traveller Fiji under the domain name“www.FeejeeTraveller.com” (“Feejee Traveller Website & App”). It may also apply to services offered by Feejee Traveller Fiji on websites hosted by third parties.

We understand that as a Feejee Traveller Website & App visitor you are concerned about the privacy, confidentiality and security of your personal information and we recognize these concerns.

This Privacy Statement is to demonstrate our commitment to the privacy of your personal information we may obtain online about you when you visit Feejee Traveller Website & App. It provides a clear and concise outline of how your personal information will be treated as you access and interact with the Feejee Traveller Website & App.

Feejee Traveller Website & App Privacy Policy

The Feejee Traveller Website & App Privacy Policy explains how we generally protect your privacy and confidentiality. The principles set out in the Feejee Traveller Website & App Privacy Policy also apply to Feejee Traveller Website & App. This policy is available on Feejee Traveller Website & App or can be obtained from any Feejee Traveller Fiji Branch.

Collection of Information

The type of information collected from you depends on how you use the facilities offered by the Feejee Traveller Website & App.

The Feejee Traveller Website & App offers a number of interactive facilities. In some cases, the use of some of these tools or facilities will not capture any personal information that you may enter when using these tools.

Your IP address may be collected for your interaction with various parts of the Feejee Traveller Website & App. Your IP address is the identifier for your computer when you are using the Internet.

Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behavior or fraud issues, such as unauthorized access to your or our computer systems or fraudulent transactions.

Security Statement

This Security Statement applies to this website which is operated by Feejee Traveller Fiji under the domain name “www.FeejeeTraveller.com” (“Feejee Traveller Website & App”). It may also apply to services offered by Feejee Traveller Fiji on websites hosted by third parties.

 

Data Security

We take reasonable steps to preserve the security of cookie and personal information in accordance with the Feejee Traveller Website & App Terms of Use and this Security Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).

We use the highest levels of technology to ensure maximum security, including 128 bit encryption of all customer data sent between your computer and Feejee Traveller Website & App system.

We also regularly review developments in security and encryption technologies. While we attempt to provide a secure and reliable online environment, you should be aware that there are inherent risks associated with the transmission of information via the Internet.

We cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Cookies

In common with most other websites, we use cookies. These are very small text files that a website can transfer to your computer’s hard drive for record keeping. The cookies can make using Feejee Traveller Website & App easier by storing information about your preferences and will enable you to take full advantage of our services.

Cookies only identify your computer when you visit a website that uses cookies; they do not identify the user. The information is usually stored in a secure, encrypted cookie on your hard disk and contains information that you chose to provide. You are in charge of deciding what information is available about you.

Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Most Internet web browsers are pre-set to accept cookies to enable full use of those websites that do use cookies. However, if you do not wish to receive any cookies, you may configure your browser to reject all cookies or warn you when cookies are being used. In some instances, this may mean you will not be able to use some or all of the services provided on a particular website that require cookies in order to participate. You may still be able to use some ‘information only’ pages even if you do not accept cookies.